Due to the current NSW COVID Delta outbreak, we at GSH encourage telehealth appointments where possible.
If you have an upcoming appointment this week, and you think it can be done via phone or video chat, please change your booking type using hotdoc to a telehealth consultation. If you can’t do this, please give us a call and our staff can help you.
Repeat prescriptions, discussing results, counselling about health and mental health, vaccination advice, and cold and flu symptoms can all be done safely and effectively by telehealth. If your doctor feels they need to see you for an examination, they will arrange that in a safe way and at a time where there’s minimal crossover of people. During the lockdown, we can also see new patients via telehealth, and you will still receive a medicare rebate (usually you need to have been seen in the last 12 months face to face).
If you need to come in for your consult for issues like cervical cancer screening, skin cancer checks, immunisations, wound reviews and repair and injuries, you are still welcome to – but please bring a face mask, wear it covering your mouth and nose, and dress warmly. We’ll offer people to wait outside – and have plenty of chairs for you.
You are still welcome to wait inside, but we will try limit the time spent inside, as well as number of people waiting at the same time.
If you have been to the clinic in the last 12 months, then any telehealth consultation is eligible for a medicare rebate. Hence it doesn’t penalise you for doing the consult remotely, you will still receive a rebate.
During times of lockdown, anywhere that is a national hotspot (greater Sydney) the 12 month rule is waived during lockdown. Hence if you are a new patient, or haven’t been in over 12 months, you are still eligible for a medicare rebate.
If your doctor deems it necessary to review you in person after you’ve had a telehealth appointment, they will arrange a time that is safest (ie the least amount of people). We can either do an exam at the back of the clinic, or if weather does not permit, arrange for an isolation room. This would then become a continuation of your initial consult, not a second consult.
Click the book appointment at the top of the page to organise your telehealth appointment.